When it comes to social media and social media marketing, some companies forget the ‘social’ aspect and simply try to apply traditional marketing tactics to a new medium. Just having a presence in social media isn’t enough – you must connect with your customers on an individual level for the relationship (and brand trust) to build. Truly engaging customers en-masse and through various social mediums can be a very daunting task for a company, especially when your focus and expertise often lies elsewhere. Hiring a social media consulting firm to assist in your overall social branding and individual campaigns can greatly improve your ROI and help build those much-needed relationships (and therefore, trust) with customers.
For more information on how Alpha Tree Marketing can help get your company on the social map, use the contact form below to request a free consultation.
Social Media Can Perform a Customer Service Role
Customers are increasingly searching for new and more convenient ways to reach out to the brands they do business with. Customer service via social media is a perfect fit – customers are able to express their satisfaction or dissatisfaction with brands, resolve customer service issues and provide valuable feedback to the company, IF the company has a social presence.
If you’d like more information on how to help leverage social media as a customer service tool to improve brand perception, customer satisfaction and retention, use the contact form below to request a free consultation.
Social Media Can Improve Brand Transparency & Authenticity
These days, having a cool logo or flashy website isn’t enough to attract and retain customers. They have to know there’s a human element behind the brand. Social media and social media marketing provides companies with the opportunity to add a human element that customers can see and interact with every single day. This interaction can be invaluable in building brand perception, transparency and authenticity in the eyes of the customer.
If you’d like more information on how to help improve your brand’s identity, transparency and authenticity in the eyes of your customers, use the contact form below to request a free consultation.
Social Media Can Impact Your Bottom Line
Like any new and emerging marketing medium, social media marketing can be difficult to measure the real ROI. Social media is a long-term investment to help build your brand’s perception and relationships with your customers. Make no mistake about it, a properly articulated, planned, executed and tracked campaign can greatly impact your bottom line, both in the short term and for generations to come.
If you’d like to hear more about how Alpha Tree Marketing can help improve your bottom line through social media promotion, use the contact form below to request a free consultation.
Why Hire Alpha Tree Marketing For Social Media?
We ‘Get’ Social
Social media and social media marketing are both evolving at break-neck speeds. That’s why it’s critical to hire a SMM consulting company that knows the in’s and outs of the industry and can help you plan a social strategy using the latest social tools that will serve your company’s needs. From social media branding on sites like Facebook, Twitter, YouTube to social marketing campaigns, tactical and strategic plans to helping you figure out how to get more followers and increase engagement, we can assist with your social media presence from conception to execution and beyond.
Alpha Tree Marketing has been around the social media block, working on every social platform with brands both large and small. From the ‘big 3’ social platforms of Facebook, Twitter and YouTube to making connections through bloggers, Alpha Tree Marketing has worked on both sides of social media and blogging campaigns – from the perspective of a brand as well as a blogger. We can help you make the connections that will help build your brand in any social medium you choose.